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Privacy Policy

Effective date: October 21, 2025

Betches Walking Betches LLC ("Betches Walking Betches", "we", "our", "us") operates the website at [insert your domain here] (the "Site"). For data protection purposes, the data controller is Betches Walking Betches LLC, a California limited liability company with its registered address at 5101 Santa Monica Boulevard, Suite 8, Los Angeles, California, 90029, United States.

If you do not agree with this Privacy Policy, please do not use the Site. By using the Site, you agree to the practices described below.

1) Information We Collect

1.1 Information you provide

  • Contact & inquiry data: name, email, phone, message content, service needs.

  • Booking/walking service data: preferred times, confirmations, notes relevant to scheduling or pet care.

  • Communications: emails, chat/messages exchanged with us.

1.2 Information collected automatically

  • Usage data: pages viewed, clicks, session duration, referring/exit pages.

  • Device data: IP address, approximate location (derived from IP), browser/OS, language, network identifiers.

  • Cookies & similar technologies: see Cookies & Tracking below.

  • Logs & diagnostics: timestamps, user agent, error/performance metrics.

1.3 Information from third parties

Analytics/session tools (e.g., Google Analytics, Hotjar) provide aggregated insights about Site usage. Scheduling/payment tools (used when booking services) provide meeting or transaction metadata. We do not knowingly collect sensitive personal information via the Site.

2) How We Use Personal Information

We use personal information to:

  • Provide & operate the Site and pet-walking services you request.

  • Communicate with you (service updates, support, scheduling).

  • Improve the Site and services (analytics, diagnostics, performance).

  • Secure the Site (fraud prevention, abuse monitoring).

  • Comply with legal obligations and enforce terms.

  • Market our services to customers or prospects where permitted by law and your preferences.

Lawful bases (EU/UK users): contract performance, legitimate interests (operate, secure, improve), consent (where required for cookies/marketing), legal obligation.

3) How We Share Information

We may share personal information with:

  • Service providers (hosting, analytics, scheduling, payment, email/CRM, security).

  • Professional advisors and authorities (as legally required).

  • Business transfers (e.g., merger, acquisition, or asset sale).

We do not sell personal information for money. Certain analytics/advertising technologies may be deemed "sharing" under some U.S. state laws—see Your Rights & Choices.

4) Cookies & Tracking

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, and perform analytics.

  • Strictly necessary: core functionality and security.

  • Functional/performance: preferences, improved experience.

  • Analytics: usage measurement via tools such as Google Analytics.

Controls: manage cookies in your browser; adjust preferences via our cookie banner/settings (where available). See also our Cookie Notice for details.

5) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this policy;

  • Maintain records and comply with legal, tax, and accounting requirements;

  • Resolve disputes and enforce agreements.

When no longer needed, data is deleted or anonymized per our retention practices.

6) Data Security

We implement administrative, technical, and organizational safeguards (e.g., access controls, encryption in transit, least-privilege). No method is 100% secure; we cannot guarantee absolute security.

7) International Transfers

We are based in the United States. If you access the Site from outside the U.S., your data may be transferred to jurisdictions with different data protection rules. Where required (e.g., EU/UK), we use appropriate safeguards (e.g., Standard Contractual Clauses).

8) Your Rights & Choices

8.1 U.S. State Privacy Rights (e.g., CA/VA/CO/CT/UT)

Depending on your state, you may have rights to:

  • Know/access the personal information we process;

  • Correct or delete personal information;

  • Opt out of sale, sharing, or targeted advertising;

  • Appeal a denied request.

We will verify your identity as required. We do not discriminate for exercising rights. If we use technologies considered a "sale" or "sharing," we will provide a "Your Privacy Choices" link and honor applicable opt-out preference signals.

8.2 EU/EEA/UK Data Subject Rights

Subject to law, you may have the right to access, rectify, erase, restrict, object (including to marketing/profiling), and data portability. Where processing relies on consent, you may withdraw consent at any time. You may also lodge a complaint with your local supervisory authority.

To exercise rights, see Contact Us.

9) Children's Privacy

The Site is not directed to children and we do not knowingly collect personal information from individuals under 13 (or higher age thresholds where applicable). If you believe a child has provided information, contact us and we will delete it.

10) Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective date above indicates the latest revision. Material changes will be posted on this page and, where required, we will seek consent.

12) Contact Us

Betches Walking Betches LLC
5101 Santa Monica Boulevard, Suite 8
Los Angeles, California, 90029
United States

Use the contact/enquiry form on our Site for privacy requests and questions.

This policy is for general informational purposes and does not constitute legal advice. Consider consulting qualified counsel to tailor this policy to your specific data flows and jurisdictions.

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